Join Our Team

Do you have what it takes to join the fast-paced and energetic environment of the Don’t Panic team?

Want to apply? Send your CV to info@dontpanicprojects.com, stating the role that you are interested in and why you would fit in with the Don’t Panic team.

No agencies, please!

Take a look at our available vacancies:

Head of Events

Reporting to the Managing Director, Head of Events is responsible for overseeing the logistics, delivery and production of the Don’t Panic event portfolio of 60+ events / £2.5m turnover both in the UK & Internationally, whilst managing a team comprising of one Senior, four Event Managers & two executives. Pivotal in the day-to-day running of the agency, ensuring all internal departments meet deadlines and requirements.

 

Responsibilities include:

Event Team Leadership

  • Responsible for managing the events team including senior event managers, event managers and event executives. Conducting weekly 1 to 1’s looking at project status, client reports & budgets
  • Responsible for motivation and development of the events team and ensuring individual’s projects commercial success
  • Responsible for the increased delivery standards & procedures ensuring an effective smooth delivery process
  • Conduct appraisals, setting yearly goals & 3-month reviews
  • Ensuring a training and development programme is in place for each team member
  • Supervise the quality and standards of work across the events team and their duties
  • Train junior members of the team in effective event delivery
  • Produce and manage the TAP plan & annual resource plan
  • Ensure all KO & project plans are created and milestones met
  • Full overview & sign-off of portfolio’s AV, entertainment & host options
  • Full overview & sign-off of branding costs / requirements
  • Chair & manage judging sessions where needed
  • On-site event management & sense check
  • Produce largest shows & assist with health and safety including the preparation of Risk Assessment Method Statements, Event Plans, Emergency Procedures as required
  • Monitor & manage event budgets across portfolio ensuring on track to hit target and spot projects failing or that need additional resource.
  • Manage effective post event evaluation with all client and Don’t Panic events to ensure effective continuous improvement
  • Supervise, direct and co-ordinate the activities of staff, subcontractors and participants as required to successfully execute all aspects of the event in the planning and execution of the event
  • Produce post event evaluation reports and meet with clients and sponsors as required to review events and secure future bookings

Senior Leadership Team

  • Attend monthly Senior Leadership Team Meetings to report on the portfolio, events & team
  • To pro-actively take forward SLT related key strategic objectives
  • To be an active member of the senior leadership team contribute to business planning, business development and strategy
  • Attend weekly Interdepartmental project meetings across the portfolio
  • Working with the Sales Manager and sense check the departments resourcing weekly to ensure correct projects are getting the attention needed
  • Working with the Sales Manager to maximize income through ticket sales, entry fees and sponsorship
  • Work closely with the Creative Director to manage the ongoing events calendar ensuring events are launched with appropriate and achievable lead times
  • Work closely with the FD & MD to create profit targets for portfolio
  • Responsible for supplier management & negotiations where applicable
  • Supervise and manage the creation and distribution of event briefing document
  • Annual Portfolio Profit management (monitoring, reporting)

Individual Job Specific

  • Account direction of the exhibitions & larger accounts such as Prolific North, PRmoment, SEMrush & the Search Branded events.
  • Responsible for the implementation of new owned event ideas into the portfolio, to ensure they logistically fit and fall when resource can allow to reduce risk / staffing costs
  • Sign-off for portfolio’s timelines & suggest prices to MD for approval.
  • Responsible for the co-ordination of the creation of proposals: ideas, materials, on occasions budgets & actual proposals in MD’s absence.
  • Responsible for checking proposals.
  • Attend New business meetings / pitches where applicable.
  • Responsible for account growth through year-on year-increases, re-
    quoting post de-brief.
  • Managing ongoing client liaison and personally managing key accounts as agreed with the MD
  • Deliver high quality levels of customer service in keeping with the Don’t Panic brand and ethos
  • Work closely with clients / the Don’t Panic team to define event objectives and create and deliver appropriate event solutions
  • Chair top-level client meetings.
  • To accurately complete time sheets on a weekly basis
  • Supervise and manage event bookings, ticket sales and registration to ensure a seamless delegate booking experience, accurate records and provide high levels of delegate liaison
  • Work with clients / Don’t Panic team to create compelling, engaging content, sourcing speakers as required
  • Manage the production of presentations and scripts to ensure professional event delivery

 

Job requirements:

  • University degree or relevant work experience
  • 5+ years events experience
  • Proven negotiating skills
  • An understanding of the digital industry
  • Ability to develop professional relationships in all aspects of the position, resulting in stable, consistent, reliable and courteous communications with all parties
  • Ability to multi task across numerous complex projects with varied deadlines
  • Ability to problem solve and work independently
  • Excellent organisational, planning and project management skills
  • Proven ability to take direction
  • Proven ability to prepare accurate budgets and manage expenditure
  • The ability to present and pitch for new business
  • High level of written and verbal communication skills
  • Excellent attention to detail
  • Solid business acumen, management, leadership and problem-solving skills
  • Strong IT skills including Microsoft Office
  • Effective time management skills
  • Driving license and own car (mileage allowance is paid)
  • Willing to travel, with flexibility around working hours

 

HOURS OF WORK

Standard office hours are 8.30am – 4.30pm with a 30 minute lunch break, Monday to Friday. Office hours may vary in accordance with job requirements and with the approval of the Company Directors.

 

HOLIDAY ENTITLEMENT

22 days per year + 3 days at Christmas + birthday off.

 

OTHER BENEFITS

Pension scheme, breakfast on Mondays. Time off in lieu given on an agreed basis / when relevant. Travel within the UK or overseas when attending events. Regular social events.

 

Salary

£Neg

Marketing Director

Don’t Panic is looking for an experienced, effective and enthusiastic marketing director to help drive growth across the Don’t Panic event portfolio of owned events, client events and crucially to generate leads which will convert into new business wins or deliver sponsorship sales.

 

Responsibilities include:

  • Develop and implement the Don’t Panic marketing strategy in line with the business’s growth targets.
  • Lead and manage a marketing team comprising a Digital Marketing Manager, a Marketing Exec and a Content Executive
  • Delivery of and strategy for multi-channel marketing campaigns (digital marketing, email, events, direct mail and social media) and activities across key business segments and markets
  • Creation of content for website, blog, white papers and marketing materials
  • Management of annual marketing budget
  • Implement and manage a CRM system to maximise effectiveness of data
  • Grow the Don’t Panic database
  • Work closely with the Sales Director to maximise lead generation on owned events, client events and sponsorship
  • Work closely with Creative Director to maximise effectiveness of campaign artwork
  • Work closely with the MD on new business and generate an agreed number of leads monthly
  • Work closely with the Events & Sales Teams to maximise entries and ticket sales on events
  • Being an active and productive member of the Senior Leadership Team including producing monthly reports for board meetings
  • Responsible for weekly and monthly marketing reporting and ROI reviews
  • Regular competitor and SWOT analysis.
  • Internal communications management and stakeholder marketing
  • Responsible for brand implementation and development across all key areas within the business
  • Deliver high quality levels of customer service in keeping with the Don’t Panic brand, values and ethos

 

Job requirements:

  • A positive attitude and high levels of personal motivation
  • University degree or relevant marketing qualification
  • Minimum of five years working within a B2B marketing role
  • Broad understanding of digital marketing
  • High standard of written language and mathematical proficiency
  • Good knowledge of CRM and email marketing
  • Good organisational and time management skill
  • Driving license and own car
  • An understanding of the digital industry
  • Ability to develop professional relationships in all aspects of the position, resulting in stable, consistent, reliable and courteous communications with all parties
  • Ability to multi task across numerous complex projects with varied deadlines
  • Ability to problem solve and work independently
  • Excellent organisational, planning and project management skills
  • Proven ability to take direction
  • Proven ability to prepare accurate budgets and manage expenditure
  • High level of written and verbal communication skills
  • Excellent attention to detail
  • Solid business acumen, management, leadership and problem-solving skills
  • Strong IT skills including Microsoft Office
  • Effective time management skills
  • Willing to travel with flexibility around working hours

 

HOURS OF WORK

Standard office hours are 8.30am – 4.30pm with a 30 minute lunch break, Monday to Friday. Office hours may vary in accordance with job requirements and with the approval of the Company Directors.

 

HOLIDAY ENTITLEMENT

22 days per year + 3 days at Christmas + birthday off.

 

OTHER BENEFITS

Pension scheme, breakfast on Mondays. Time off in lieu given on an agreed basis / when relevant. Potential to travel within the UK or overseas when attending events. Regular social events.

 

Salary

Circa £45k basic dependent on experience

Freelance Event Managers

We provide full event and project management services to a range of national and regional clients. We also run a number of prestigious own branded awards events including the UK Social Media Awards, the Northern Digital Awards and the UK, European, US and MENA Search Awards.

The role would involve:

  • Account management, for both own branded and key client events
  • Managing entries/ticket sales
  • Liaising with venues
  • Event Operations
  • Liaising with the Marketing & sales team on communications strategy
  • Event Production, liaising with Creative team on website production, event branding and design

Requirements

We are seeking experienced freelancer event managers to work with the Don’t Panic team and account manage key client and own branded events. You will have brilliant communication skills, be highly organised, able to multitask and thrive in a fast-paced environment.

We are looking for event managers with agency specific experience and at least 3 year’s event management experience.

This role would be office based.

Salary

£Neg depending on experience.

 

Event Team Work Experience

Don’t Panic regularly offer unpaid work experience placements on a two to four-week basis. This is an ideal way to gain experience in the events industry in a busy and vibrant agency where no two days are the same.

If you are interested in this opportunity please email joe@dontpanicprojects.com with either a CV or some background information about yourself along with your reasons for seeking a placement.

Please note our offices are based in Ramsbottom, Bury, which is not easily accessed by public transport so unless you live locally you may need access to a car, but we do contribute £75 per week towards travel expenses.

Marketing Work Experience/Placement

Don’t Panic regularly offer unpaid work experience placements on a two or four-week basis. This is an ideal way to gain PR, Content and Digital Marketing experience in the events industry in a busy and vibrant agency where no two days are the same.

The role would include:

  • Production of marketing collateral for events;
  • Production of marketing collateral for Don’t Panic;
  • Social Media management;
  • Social Media content;
  • Copywriting;
  • Blogging;
  • Outreach / PR;
  • Data collection and organisation.

If you are interested in this opportunity please email chloe.chadwick@dontpanicprojects.com with either a CV or some background information about yourself along with your reasons for seeking a placement.

Please note our offices are based in Ramsbottom, Bury, which is not easily accessed by public transport so unless you live locally you may need access to a car, but we do contribute £75 per week towards travel expenses.

Office hours are 8:30am – 4:30pm, with benefits including Monday morning breakfast.