Rawtenstall based – Hybrid working (3 office days per week)

Permanent role Monday – Friday

£22,000 – £24,000 per year dependent on experience & open ended commission


As our Account Executive, you should have excellent communication skills, and the ability to manage key accounts and build relationships with clients and customers.

With a focus on inbound and outbound B2B telephone calls to increase awards entries and sell event tickets, this is a varied role for someone that’s able to work on several projects at any one time.


  • Someone with previous account management or sales experience, who wants to build a career for themselves in sales
  • Someone with the ability to manage key accounts and build relationships with clients, customers and the team
  • Someone who’s agile and able to identify, contact and win new business
  • Someone who can manage key accounts and retain valued customers throughout the calendar year
  • Someone who knows that relationships don’t just work via email – the phone will be your friend and you’ll love talking
  • Someone who has the ability to cross sell our events portfolio to clientele
  • Someone who’s exceptionally organised
  • Someone who’s meticulous with figures and target driven – you’ll need to know your pipeline and you’ll be on the ball with payments and invoicing
  • Someone who understands that the 9 to 5 doesn’t really apply – you’ll always want to build your knowledge and wont view work as clock-in, clock-out
  • Someone who’s ambitious and willing to be creative with the role – there’s a huge opportunity for growth within the company for the right person
  • Someone who’s determined, optimistic and able to work in a fast-paced and lively office
  • Someone who views work as a career, not a job – you’ll have ambition
  • Someone who can get to & from our office in Rawtenstall


  • A positive attitude and high levels of personal motivation
  • 1-2 years’ experience in an account management, sales or customer service role
  • The ability to manage multiple accounts and build strong relationships
  • The ability to generate new and interesting ideas
  • Effective time management skills
  • Ability to operate under pressure and meet tight deadlines
  • Ability to multitask across numerous complex projects
  • An understanding of HubSpot, or a willingness to learn
  • The ability to work effectively with the wider Don’t Panic team
  • Ability to develop professional relationships in all aspects of the position that resulting in stable, consistent, reliable and courteous communications with all parties


  • A generous holiday policy including 22 days annual leave, bank holidays off, Christmas closure and birthday off.
  • Additional loyalty holidays
  • Mental health day off
  • Summer hours in July and August
  • Quarterly social events
  • Local business discount scheme
  • Flexible, hybrid working
  • Enhanced maternity and paternity policies


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